Lucky Star KYC and AML Policy

Lucky Star applies KYC and AML procedures to verify the identity of each user, prevent fraudulent activity, and uphold the integrity of the platform in line with applicable regulatory requirements. The following guarantees reflect the platform’s commitment to every account holder:

• Fair play is maintained across all gaming and wagering activities
• User safety is protected through rigorous identity and document submission checks
• Transparency is upheld in all financial transactions and compliance decisions
• Regulatory compliance is observed at all times to meet legal obligations
• Personal data is handled responsibly and in accordance with applicable data protection standards

Every new user registered on the platform is required to complete a full identity check before accessing withdrawal functions or certain account features. The following categories of documentation may be requested during the ID verification process:

• A valid, government-issued photo identity document such as a passport, national identification card, or driver’s licence
• Proof of residential address, such as a recent utility bill, bank statement, or official correspondence dated within the last three months
• Confirmation of ownership of the payment method used for deposits or withdrawals, which may include a scanned copy or screenshot of the relevant instrument
• In certain cases, a selfie or live photograph alongside the submitted identity document may be requested to complete verification
• Additional documentation may be required in line with enhanced due diligence procedures or where the account holder’s risk profile warrants further review

Lucky Star implements a comprehensive set of security measures to prevent money laundering, counter the financing of terrorism, and detect any form of illegal financial activity conducted through the platform. The controls applied include:

• Continuous transaction monitoring to identify patterns inconsistent with normal user behaviour
• Automated detection rules that flag suspicious activity based on predefined risk thresholds
• Enhanced due diligence applied to accounts associated with high-risk events, regions, or behavioural indicators
• Manual review of large or unusual fund transfers that fall outside expected account activity
• Risk scoring assigned to accounts based on usage patterns, deposit behaviour, and verification status
• Sanctions screening and checks against Politically Exposed Persons (PEP) lists in accordance with applicable regulatory requirements
• Reporting obligations fulfilled by submitting relevant information to competent financial intelligence and law enforcement authorities where required by law

The platform enforces strict account protection rules to support the integrity of its KYC and AML compliance programme. The following actions are strictly prohibited for all users:

• Operating more than one account, whether under the same or a different identity
• Submitting forged, altered, or stolen documents during any stage of the verification process
• Conducting or attempting to conduct any transaction that constitutes or facilitates money laundering
• Manipulating platform systems, including wagering patterns used to obscure the origin of funds
• Granting, selling, or otherwise transferring account access to any third party
• Using payment instruments that are not registered in the account holder’s own name
• Providing false or misleading personal information at the time of registration or during any subsequent verification review

Any breach of the KYC or AML obligations set out in this policy will result in immediate enforcement action by the platform’s compliance team. Applicable measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings derived from non-compliant conduct, and reporting to competent regulatory or law enforcement authorities where applicable under Indian law.

Each account holder is responsible for ensuring that all personal data provided to the platform is accurate, complete, and kept up to date at all times. Users are required to complete the ID verification process within the timeframe specified by the platform following a verification request. Should the compliance team request additional documents or clarification, the account holder must respond promptly and provide the information as instructed. All deposits, withdrawals, and in-platform transactions must be conducted exclusively through payment methods registered in the user’s own name. Any instance of suspicious activity observed by a user, including unauthorised access to their account or unexpected transaction behaviour, must be reported to the platform’s support team without delay.

Lucky Star is committed to upholding fair play and transparency across all aspects of its operations, ensuring a safe and trustworthy environment for every registered user. The following principles guide the platform’s approach to compliance and user safety:

• Full adherence to KYC and AML standards as required under applicable law and regulatory requirements
• Confidentiality and responsible handling of all personal data submitted during the document submission and verification processes
• Continuous monitoring of account and transaction activity to detect and address suspicious activity promptly
• Active prevention of manipulation, abuse, and any form of unfair conduct on the platform
• Dedicated user support for account protection queries, safety concerns, and compliance-related matters
• Shared responsibility between the platform and its users in maintaining a compliant and secure environment
• Equal application of compliance procedures to all users, regardless of account status or activity level